We began by conducting online surveys and interviews to gain insights into how young people engage with the digital world—and how their parents perceive related risks. We asked teens about their digital habits, app usage, and risk awareness, while parents shared concerns and strategies they use to protect their children. This dual perspective helped us understand the gap between generational viewpoints and informed our next research steps.

To gather more nuanced and personal insights, we designed and sent out playful, hands-on Cultural Probes. These three-day activity kits invited children to document their digital experiences, feelings about parental rules, daily life, and visual preferences. Our goal was to balance fun and structure while avoiding the dreaded “schoolwork” feeling, because engagement was key. The returned materials revealed common themes: family, friends, humor, pets, and a surprising level of digital self-awareness.

Next, we organized a remote workshop using Miro and Zoom to develop ideas collaboratively with the kids. Using “How Might We” questions based on our research, we explored challenges like making learning fun, explaining digital rules better, and designing tools that appeal to both kids and parents. Despite some tech hiccups, the children shared valuable ideas, especially around motivation, peer support, and the importance of visual design.

Based on all gathered insights, we developed a concept for an educational app that helps children independently explore digital topics while also involving their parents. The app aims to make learning feel self-directed and enjoyable, breaking away from negative school-related associations. At the same time, it empowers parents with tools and knowledge, fostering mutual understanding and trust between generations navigating the digital world together.